06-01-2017 12:39 AM - edited 01-05-2022 02:09 AM
06-01-2017 01:12 AM
It happened right after I inserted the sim card. This caused it.
06-01-2017 01:08 AM - edited 06-01-2017 01:15 AM
I agree with @computergeek541, I don't think iyour problem is related with Public Mobile, even if the timing suggests it. My best bet would be to keep looking for solutions on the Internet and in forums, and ultimately, if no solutions are found, go ahead with a factory reset...
If you plug your phone in your computer can you back up your data?
EDIT: Have you tried this (clearing the SIM toolkit cahce)? http://thedroidguy.com/2017/03/how-to-fix-unfortunately-the-process-com-android-phone-has-stopped-90...
06-01-2017 01:05 AM
This literally happened right after I inserted the sim card and turned on the phone.
The error message then appear and whatsapp and google play store icon are couple things I notice are missing.
06-01-2017 01:00 AM - edited 06-01-2017 01:01 AM
In my opinion, there's a strong possibility this has nothing to do with your sim card. A sim card can't uninstall an app.
Smartphones are just like computers, and sometimes strange things happen. I once had an HTC phones that started crashing every time I opened the messaging application. Nothing would fix the issue unless I did a factory reset. To this day, I never did figure out what caused that, nor did it ever repeat.