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Unavailable promotions on app

Hell1
Great Neighbour / Super Voisin

Why is the promotion ending Dec.2 not available in app? $19/mth 1 GB data or $23/mth 6 GB data.I want to pay less than current $24/mth for 4GB data

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Hell1 

yes, those are new activation only promotion.  For existing subscribers, we sometimes got the special promotion via sms text.  Keep an eye on it

Handy1
Mayor / Maire

@Hell1  That’s why you already pay more then those plan you mentioned PM make it hard for people to downgrade plan price just prefer them to upgrade plan price unfortunately. So short of porting number out and back in on newly created PM  account with new sim and new email . Your only other option is to ask support but I don’t think they will help as many have asked and been denied , but if I didnt mention it someone else would so if you wanna try your luck with support 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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