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Unauthorized charge

Mehakdeepk
Great Neighbour / Super Voisin

I received a $40 charge on my bank account from public mobile when I never had any public mobile service and never gave any information to them

3 REPLIES 3

slusagm
Mayor / Maire

anyone in your household used your card?

and before you dispute your amount with your credit card, remember Koodo or Telus sometimes would charged using Public Mobile account.  It happened before.  So, make sure that is not a Koodo or Telus charge before you dispute the charge with credit card

Handy1
Mayor / Maire

@Mehakdeepk  Please 

send  direct  private message to support .

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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