Unable to verify card

[Marioo]

Just tried to activate a new sim. This error message came up when trying to activate. However, the credit card was charged for $135.60.

[mimmo]

I would also send a screen shot of your credit card payment if available. Might make the payment easier to track

[SD08 · Accepted solution]

Looks like you'll need the mods to help. @Shazia_K
You should send them a private message including the SIM card number (and if porting, the phone number you tried to port) . Here's how to contact them:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-...