Unable to transfer number

[Lyndon3]

 After applying and paying, I needed to log in to the Public Mobile app and apply for a number change. However, after logging in, there's been no screen. Can you help me with this?

***Message edited by CSA_PM to comply with the Community terms of service.

[CSA_PM]

@ Lyndon3 Hi,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[slusagm]

Please remove the email, we are just customers 

So, what phone do you have? 

You can try to uninstall and we install the PM app and test if it works 

If you still get the blank screen, you will  have to ask PM to help you to complete the activation

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:

     https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[hairbag1]

@Lyndon3 

shut down then reboot your cell; then log in to your new Public Mobile account.