Unable to submit a ticket

[EmineErdem]

I am having an issue with transferring my information from my android phone (with a physical sim card) and my newly purchased Iphone (with esim) and i am unable to submit an actual ticket to talk to someone. Ive ticked all the boxes, made sure all the information is there. I cant use my Iphone unless this is set up. Any help is appreciated. 

[CSA_PM]

@ EmineErdem

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hTideGnow]

hi @EmineErdem 

if you. annit send in ticket with Chatbot, you can submit  ticket by direct message:  

          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage