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Unable to receive/send messaging

Swqeng
Good Citizen / Bon Citoyen

I am unable to send or receive pictures on my messaging.

5 REPLIES 5


@Swqeng wrote:

Tried them all still didn't solve the problem???


@Swqeng Barring anything else working (including APN settings as suggested by @Triguy), try a network reset.

Swqeng
Good Citizen / Bon Citoyen

Tried them all still didn't solve the problem???


@kb_mv wrote:

@Swqeng wrote:

I am unable to send or receive pictures on my messaging.


@Swqeng Make sure your mobile data is turned on. It is required to send / receive MMS (pictures). They do NOT count towards your data limits.


Hi @Swqeng in addition to what @kb_mv has suggested above ^^^^

-- Restart your device --

Most messaging issues can be fixed by simply restarting your phone. Similar to restarting a computer, a restart helps clear minor glitches often resolving various issues. So simply turning your phone off and on again may solve many issues. Also, if your device has a removable battery, remove the battery and put it back in before turning your phone on again.

 

I hope this helps.

 

Stay safe and Happy New Year

 

RosieR

kb_mv
Mayor / Maire

@Swqeng wrote:

I am unable to send or receive pictures on my messaging.


@Swqeng Make sure your mobile data is turned on. It is required to send / receive MMS (pictures). They do NOT count towards your data limits.

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