Unable to login

[Optimus]

Haven't been able to login for quite sometime. Almost immediately after the login page loads an error message appears under the password box. It looks like script/code that would be part of the backend of the website. This is without entering any login info at all. My credit card needs to be updated which can't be done since there is no way of logging in. Spent 2 hours screwing around with this!

This is what it looks like:

#if errorCode?has_content> <#assign errorCode=errorCode?trim>

<#if errorCode="E0001"> Email or password is incorrect. Please try again, or reset password. <#elseif errorCode="E0002"> Email or password is incorrect. Please try again, or reset password. <#elseif errorCode="E0003"> System error. Please try again. <#elseif errorCode="E0004"> Email or password is incorrect. Please try again, or reset password. <#elseif errorCode="E0005"> Exceeded max login attempts. <#elseif errorCode="E0006"> Email or password is incorrect. Please try again, or reset password. <#elseif errorCode="E0007"> System error. Please try again. <#elseif errorCode="E0008"> System error. Please try again. <#elseif errorCode="E0009"> System error. Please try again.

[softech]

@dust2dust I have first hand experience,  I have been using the dark reading extnsion for the longest time.  Now I have to use Edge for My Account.. LoL

[dust2dust]

It's an interesting finding. I've seen a smattering of these on occasion. Interesting effect. I think this is all on softech. Hip hip.

[Optimus]

Holy crap...that actually worked. Thanks!

[dust2dust]

Or try a different browser or device or use private mode. If on mobile browser, try desktop mode.

[softech · Accepted solution]

@Optimus are you using some dark mode extensions?? disable it, it will crash with the site