Unable to link credit card for autopayment

[Fletchjosh3]

Hello there!

i was trying to activate my dad on PM but when it came time to put the credit card for autopayment it said that it doesn’t work but when I placed my prepaid card on it it went tru with a breeze. Could anyone please tell my why it works with one but not the other

[Fletchjosh3]

Hey there !

yes the billing is precisely the same as the address I gave but it still isn’t working but I’ll keep my prepaid card linked

[Anonymous]

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@Fletchjosh3 wrote:

Hello there!

i was trying to activate my dad on PM but when it came time to put the credit card for autopayment it said that it doesn’t work but when I placed my prepaid card on it it went tru with a breeze. Could anyone please tell my why it works with one but not the other

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That's a variant that hadn't occurred to me before. Good of you to try both back to back. So I wonder then what with all the problems we see here (while many thousands do just fine) that some cards and issuers are just that much pickier as to who is charging what on the customers' cards.

Would you care to share which institution you use? Maybe there's a correlation somewhere.

[NDesai]

@Fletchjosh3 Make sure the billing address matches what you have on the account. You can just keep the prepaid card just for AutoPay rewards and pay using another credit card or voucher from any gas station or retail stores like Walmart.