09-14-2023 07:36 PM
Have a new sim but unable to activate
09-14-2023 07:44 PM
@PMC4 start the subscription process on the app , so download it and install first.
At step 3, after the eSIM compatibility check, click I already have a sim at the bottom of the screen
09-14-2023 07:38 PM
@PMC4 Have you downloaded the new PM app to finish the activation ?
Does not allow to select option I already have a sim
@PMC4 are you new customer for new subscription or trying to replace sim card in existing account?
and what error you got??
