01-25-2026 06:04 PM
Bought the 60gb/month half price promo but am unable to activate eSIM.
01-25-2026 06:14 PM
hi @Cal_pen
check if PM esim already installed by the app. Check Sim Manager or Settings -> Cellular screen. If it is there, make sure it is set as Primary and enabled. Reboot phone and then Reset network settings
if that does not work or eSIM is not there, ask PM support agent to help. you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
