Unable to Send Texts

[SClan85]

Hey Community Members!

I'm not able to send text messages today. I keep getting a "not delivered" message. I have tried restarting my phone and my account is active. I'm able to receive messages, just not able to send. I do not have iMessage on as I have limited data. Any suggestion on how to fix the problem?

TIA!

[Giga]

Thank you

[softech]

@Giga @SClan85 @Ziojoe04 

According to Telus Outage site: https://www.telus.com/en/qc/outages

Active outage
Degradation to VoLTE services nationally

Start Time: July 10, 9:08 PM
Last Updated: July 11, 12:00 PM

Impacted services
Mobile - Text
Mobile - Voice

Cause
Under investigation

[Giga]

Mine stopped sending text messages after 1:00pm today.

Also I have some issues with calls

Spouse had issues yesterday afternoon, but with texts only.

[Ziojoe04]

You aren't alone, a local Facebook post has had hundreds experiencing the same.  Is this Shaw all over again?

[softech]

@SClan85  which city and province you are at?

[Yummy]

Do you use native texting app or 3rd party app?

I just tried and SMS works as expected.

[SClan85]

Yes! Thank you for sharing this!! I'm definitely in the outage area.

[Handy1]

@SClan85  This is second post about this today check 

Outage map in your area:

https://istheservicedowncanada.com/

Or try network setting in 3G or 5G and see if that helps