Unable to Pay Using CC, despite having used said CC to pay for first 3 months + SIM

[comeon]

Hi. For reasons that I don't quite understand, the same CC that I used to purchase the PM SIM card and first 3 months of service will not work. There's nothing wrong on the CC end, and I've used it 50+ times since the first payment I made months ago. I've also tried a VISA debit and that has not worked either. 

It says it can't verify the information. I've double-checked to make sure the information I was entering in matched the information on my statement. I've tried a different browser. I've tried it in an incognito window. I'm really starting to get frustrated.

Any help would be much appreciated.  @Shazia_K @Mary_M @Simon_O @MarieHelene_L

[Samianauman]

If you have a autopay enable try login and remove the credit card from autopay then register again and if there's any unit or apt number try to skip it just to see if issue get resolved also once you register. Then also try different browser and also try dialing 611 once you register a cc. And see if that helps.

[zhadj030]

First please don't tag all mods, it will just increase the log needlesly. It is better to send a private mail to one of them and they will all receive it on the same box.

I heard some people saying there was an issue with the appartement numbers, and with dashes in their addresses. I am not sure about your situation, but you can use the search function in the forum and find hundreds of the same question with some possible answers that might fix your issue. 

Here is how to send a private mail to mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

The search results :

https://productioncommunity.publicmobile.ca/t5/forums/searchpage/tab/message?advanced=false&allow_pu...

It is still weird that your CC stopped working after being used already, did anything changed with it, ?