Unable to Activate account, stuck on "Please wait while your activation is being processed"

[baggabaani]

I am a new Public Mobile user, and I have attempted to activate my Public sim four times with no luck. I get to the last step, click activate and I get stuck on with the message "Please wait while your activation is being processed". I have read through the forums, and it seems that I require assistance from a PM Moderator.

Any help would be greatly appreciated.

[axa2192]

Hi!

I'm having the same problem when trying to activate my friend's account. We get stuck on "please wait while your activation is being processed" for an extended period of time. Can you help us?

[Shazia_K]

@baggabaani, 

Can you verify your private messages ? I have replied a while ago 🙂

Thanks,

Shazia

[baggabaani]

Hi @Shazia_K

I have sent you my SIM # via private message.

[Shazia_K]

Hello @baggabaani, 

Welcome to Public Mobile, 

I'm sorry to hear about the activation glitch, can you please send me a private message with your Public Mobile SIM card number?

Thanks,

Shazia

[Chaos_Scorpio]

have you tried a different browser? is all the information entered properly (sim number, your info, etc)?

When I ran it, took about a minute to process. I used Firefox

@Mary_M or @Shazia_K can help if a background issue (mods), I think they start work in 1.25 hr