USAGE HISTORY Download not working

[rpateld]

I tried to download my data usage for the past 60 and 90 days, but I encountered errors. I received a message saying "There was an error loading the results. Please try again" and another message in the console mentioned a "413 Payload Too Large" error. Unfortunately, this prevents me from seeing my full usage history.

[on2wheels]

I can't get it to work at all now, even in incognito mode.

[hTideGnow]

hi@on2wheels 

download the whole thing and filter in Excel

[on2wheels]

Is this working for anyone?  I had the function work once today but as soon as I try to filter out anything except data it doesn't create the file again.  Even refreshing the page doesn't trigger it again. 

[slusagm]

@rpateld 

what browser you are using?  are you using those that have safety features enabled by default? Tried Edge, Chrome, Firefox, Brave, Duck

[BKNS27]

@rpateld 

I normally go on the app and not the website. It is faster and easier.

[rpateld]

Can you show me an exact screenshot from your web browser like I did to confirm that it went through yours?

[rpateld]

Still problem is there.

[BKNS27]

@rpateld 

Hmmm Strange, I just looked at my Payment History just now on the PM app and no issues.

Try the app.