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USA calling

Marilynjoy
Good Citizen / Bon Citoyen

I paid for this and says my minutes are used up. Just bought it .  Whats going on?  Need this now!!!!

6 REPLIES 6

Fine. But you haven't answered questions (other than area code) so that we can help direct you. Maybe you could provide images of your payment history from here (not credit card). Don't show any personal information.

Marilynjoy
Good Citizen / Bon Citoyen

Not yelling but frustrated because nothing is working.  

That should be fine. You selected a solution on your other thread. Are you good now?

Marilynjoy
Good Citizen / Bon Citoyen

area code 760

softech
Oracle
Oracle

@Marilynjoy wrote:

I paid for this and says my minutes are used up. Just bought it .  Whats going on?  Need this now!!!!


@Marilynjoy   did you pay the US minute add-on?  login to My Account  using Incognito mode and confirm if you see US Long distance minute add-on there

 

You might want to reboot your phone once and try again

Also, what area code you are calling?

 

dust2dust
Mayor / Maire

Stop yelling. Please review your other thread where some questions and ideas have been provided. We can't help you if you don't help us help you.

Adding - https://productioncommunity.publicmobile.ca/t5/Get-Support/USA-calls/m-p/897859

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