US usage when traveling

[Donte123]

hi do you have to turn on roaming or anything when you visit the US from Canada? I have the US Canada Mexico plan.

[BKNS27]

@Donte123 

You can enable roaming before or after head down to the USA. PM doesn’t charge for roaming not like postpaid carriers.

[softech]

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@Donte123 wrote:

Do you turn on roaming before you travel or once you enter the US?

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@Donte123 yes, you can turn it on before your trip 

and when you enter the US, you will get a text asking you to buy roaming, you can ignore it.  It is a default text for everyone

To turn on data roaming on your iPhone, go to Settings > Cellular (or Mobile Data) > Cellular Data Options, then toggle Data Roaming on

To turn on data roaming on a Samsung Galaxy and other Android phones, go to Settings > Connections > Mobile Networks and toggle on Data Roaming.

[Chalupa_Batman]

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@Donte123 wrote:

hi do you have to turn on roaming or anything when you visit the US from Canada? I have the US Canada Mexico plan.

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Hello again @Donte123 

Which phone are you currently using? We can help you step by step turn it on. It can stay on while you're in Canada, it doesn't affect anything.

[Donte123]

Do you turn on roaming before you travel or once you enter the US?

[softech]

@Donte123 

yes, you need to enable Roaming data on your phone

And make sure you are connected to one of: T-Mobile/AT&T/Verizon.  If it does not connect automatically, or does not work well, change the connection to Manual and try each network manually