05-13-2022 11:11 PM
My texting doesn't seem to be working in the US after purchasing the add-on. My airplane mode is on because I don't want to use my data.
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05-14-2022 08:31 AM - edited 05-14-2022 08:33 AM
Seems you may be using iMessage or Chat Features?
Turn off Airplane mode (so back to regular mode), and turn OFF Data.
If you an iPhone user, and use iMessage, iMessage is used over wifi or data. So to work around not needing wifi or data, go to the settings of your messages app and enable both SMS and MMS (edit, if you want to send/receive MMS than you will need to turn on Data to allow these to go through).
If you are android, you may have the same issue if your Chat Features is turned on, so in this case, try turning Chat Features off.
Disable your Chat Features:
05-14-2022 01:25 AM
Did you get the text and phone add on or the data one as well?
05-13-2022 11:40 PM
Great. Thanks.
05-13-2022 11:32 PM
@susellin Make sure Airplane mode is really disabled
then change the Network selection from Automatic to Manual
if still not see any network, try reboot your phone.
05-13-2022 11:29 PM
Ok, thanks. I also don't see a US mobile network. Shouldn't there be one displayed?
05-13-2022 11:22 PM - edited 05-13-2022 11:23 PM
@susellin wrote:Actually, how do I disable roaming data?
@susellin if you don't need data , turn it off completely
iOS:
To turn Cellular Data on or off, go to Settings > Cellular.
Turn off Cellular Data by swiping the switch with that label to the left.
Android:
1 Swipe down from the screen to reveal the Quick panel.
2 Tap the Mobile data icon to deactivate. .
or...
..
1 Go to "Settings", then tap "Connections".
2 Tap "Data usage".
3 Tap the switch to activate or deactivate "Mobile data".
05-13-2022 11:17 PM
Actually, how do I disable roaming data?
05-13-2022 11:17 PM
05-13-2022 11:16 PM
So disable roaming and turn off airplane mode?
05-13-2022 11:13 PM - edited 05-13-2022 11:14 PM
@susellin , airplane mode disconnects your phone from the network. So you won't be able to text. What you need to do to preserve data is to disable roaming data. Note that this will allow SMS but will block MMS. MMS uses unmetered mobile data.
05-13-2022 11:13 PM - edited 05-13-2022 11:13 PM
@susellin you cannot turn on Airplane mode. Enabling Airplane mode disable all the connections. If you don't want you use your data, you turn off Mobile data and you disable Roaming Data
You need to turn off Airplane mode and manually select either T-Mobile or AT&T