US roaming

[omusat]

Hi,

I payed for the 10-day US roaming (talk and text) and my phone us still unable to call or text. How do I fix this problem? I bought the same service last month, and it worked fine.

Thank you

[Anonymous]

 @Jb456 : It's not for me to approve anything. It was just an fyi. 🙂

[Jb456]

@Anonymous 

Do you approve? 🙂

 

[Jb456]

@Anonymous lol yes I know. Been lazy to make a new one. Since you pointed it out I guess I'll have to now haha

[hairbag1]

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@omusat wrote:

Hi,

I payed for the 10-day US roaming (talk and text) and my phone us still unable to call or text. How do I fix this problem? I bought the same service last month, and it worked fine.

Thank you

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Assuming you've added the add-ons correctly, they only work whilst you're in US.

If you are there, try turning Airplane mode on / off.

As suggested, manually select either T-mobile or AT&T, whichever works best for you.

Wear your mask !!  😷

[Anonymous]

 @omusat : You'll need to contact the moderators. There seems to be a rash of these going on recently.

 @Jb456 : after all this time, I just noticed your image shows the old question mark. fyi

[Jb456 · Accepted solution]

@omusat 

Have to tried to manually switch networks from ATT to T-Mobile or vice versa?

If nothing is working and manually switching does not work. Contact moderators to investigate..

  

Or private message them at Link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

In interim. You can download the TEXTNOW app. You get a Canadian number in your area that will allow you to call and text Canada and USA numbers for free over wifi or data from anywhere in the world.