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US roaming talk text day bundle not there

alkilburn
Great Neighbour / Super Voisin

I am in the US and my $20 roaming bundle has expired. I tried to add the same bundle but it’s not there. Only a $15 talk and text bundle. 

Any suggestions on how to get it to appear?

thanks. Al

3 REPLIES 3

alkilburn
Great Neighbour / Super Voisin

Success, the $20 package appeared on the screen today.

Thanks for your assistance.


@ShawnC13 wrote:

@alkilburn, does your addon expire today?  It is a weird glitch that it must totally expire before being able to repurchase.


This is not a glitch but rather a design feature because the folks that implemented these timed addons did not include a delayed start.  So without this block that prevent two addons from being bought consecutively, the clock on both would be running at the same time.  I have already put in a labs suggestion to allow for a delayed start.  They have been thinking about it forever.  The only solution I can think of is every customer that is inconvenienced should vent.  This solution is in dire need of some squeaky wheels. 

ShawnC13
Oracle
Oracle

@alkilburn, does your addon expire today?  It is a weird glitch that it must totally expire before being able to repurchase.

 


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