- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2021 03:51 PM - edited 01-06-2022 03:54 AM
I purchased 2 US roaming add-ons.
1/ 1 GB data ($20)
2/ Unlimited Talk & Text ($15)
The transactions showed payment successful for $35 but only the 1 GB data is showing up on my account. How do I know if it is available for usage. My flight is a few hours away. Any suggestions will be appreciated.
Solved! Go to Solution.
- Labels:
-
Joining Public
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2021 11:24 PM
Good that you were able to see the updated plan details with your purchased add-ons.
Just one thing to remember... The add-ons does not renew itself if needed.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2021 04:06 PM
For US Roaming 10 day packages
Unlimited U.S. Talk, Text and 250MB Data Bundle = $20
Unlimited U.S. Talk and Text Bundle = $15
Unlimited U.S. Talk Only = $8
Unlimited U.S. Text Only = $8
U.S. Data Only 10 day packages
250MB = $10
500MB = $15
1GB = $20
sign in to Self-Serve, to review your account,if you found at Available Funds: $$
Try To Purchase Add-Ons Using Your Self-Serve Account
To purchase Add-Ons using your Self-Serve account, follow these steps:
- Click on ‘Purchase Add- Ons’ on the Overview tab and scroll down to the Add-On calculator.
- Click the plus sign (+) to add and the minus sign (-) to remove selected Add-ons.
- When you’ve added all your desired Add-Ons, click ‘Buy Add-Ons’ or ‘Make a Payment’ below the calculator:
- You will see ‘Make a Payment’ instead of ‘Buy Add-Ons’ if there are not enough funds in your account to make the purchase.
- If you don’t have sufficient funds to purchase the Add-Ons, you will be asked to make a one-time payment equal to the price of the Add-On, less your current available funds. Click ‘Submit’, then ‘Go back’: now the button below the calculator will say ‘Buy Add-Ons’.
- Select ‘Confirm my purchase’, and you’re off to the races!
after you Add-on you have to do Rebooting your phone
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
Overview Of Add-Ons visit Here link.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2021 03:57 PM
Thank you. It show up on my plan details.😁
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2021 03:53 PM
@yyww210 wrote:I purchased 2 US roaming add-ons.
1/ 1 GB data ($20)
2/ Unlimited Talk & Text ($15)
The transactions showed payment successful for $35 but only the 1 GB data is showing up on my account. How do I know if it is available for usage. My flight is a few hours away. Any suggestions will be appreciated.
@yyww210 Try clicking the Plan Details on the overview page to see if the talk add-on shows there.