10-29-2021 03:51 PM - edited 01-06-2022 03:54 AM
I purchased 2 US roaming add-ons.
1/ 1 GB data ($20)
2/ Unlimited Talk & Text ($15)
The transactions showed payment successful for $35 but only the 1 GB data is showing up on my account. How do I know if it is available for usage. My flight is a few hours away. Any suggestions will be appreciated.
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10-29-2021 11:24 PM
Good that you were able to see the updated plan details with your purchased add-ons.
Just one thing to remember... The add-ons does not renew itself if needed.
10-29-2021 04:06 PM
For US Roaming 10 day packages
sign in to Self-Serve, to review your account,if you found at Available Funds: $$
Try To Purchase Add-Ons Using Your Self-Serve Account
To purchase Add-Ons using your Self-Serve account, follow these steps:
after you Add-on you have to do Rebooting your phone
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
Overview Of Add-Ons visit Here link.
10-29-2021 03:57 PM
Thank you. It show up on my plan details.😁
10-29-2021 03:53 PM
@yyww210 wrote:I purchased 2 US roaming add-ons.
1/ 1 GB data ($20)
2/ Unlimited Talk & Text ($15)
The transactions showed payment successful for $35 but only the 1 GB data is showing up on my account. How do I know if it is available for usage. My flight is a few hours away. Any suggestions will be appreciated.
@yyww210 Try clicking the Plan Details on the overview page to see if the talk add-on shows there.