@Jeandesnoyers - Hmmm. It may be an issue with your phone.
Please manually select T-Mobile or AT&T as your provider.
Also make sure that Data Roaming is enabled.
Also try to set phone to 4G / LTE.
As a last resort try to reset network settings ** You will lose all saved bluetooth and wi-fi connections saved on your device, although you can easily add them back to your device afterwards **
If nothing works, contact CS_Agent here:
Submit a ticket via Chatbot:
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If you just want it quick and easy, here it is:
⬇️ Click the link for an Agent * ⬇️
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If the link above doesn’t work correctly OR you don’t have access to Log In, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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