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US Talk-Text Addon

GinnyD
Great Neighbour / Super Voisin

Greetings,

We added a 15 day US talk/text add-on to our account 10 days ago. There are 5 days remaining.
I will be travelling in the US to visit family for a few days after this talk/text addon expires, so I wanted to add another 15 day talk/text addon ($15).  I no longer see the option for this add-on, however, only a $30 addon.

Is the $15 addon not available because I already have one active on my account? Is there a way to extend this by another 15 days?  Or do I have to wait for the current 15 days to expire before I can add it again?

Thanks

4 REPLIES 4

hairbag1
Mayor / Maire

@GinnyD 

it's worth a try to message Customer Support to get the new 15 Day Roaming add-on added now rather than waiting for old one to expire. Click on the orange chat bubble icon on lower right side of page to start the process.

GinnyD
Great Neighbour / Super Voisin

Ok, thanks for the quick response.

Chalupa_Batman
Mayor / Maire

Yes, you will have to wait till it's off your account and then you can purchase a new one.

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