US Plan. Based on 10 days (10x24 hours)?

[RogerI]

I know this should be somewhere is the help, but I can't find it. Sorry, if it is.

I know the US plans are 10 days in length, and start when you buy them. But when do they end? Is it 10x24 hours? The same time time of day in 10 days? Or the end of the 10th day, that is, at midnight on the 10th day. If it is midnight, what time zone? Thanks

[RogerI]

Thought it was too good to be true!

[computergeek541]

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@RogerI wrote:

I have not seen it, that's why I asked the question.

From the answers posted here, it appears it is 10 plus days. Can anyone confirm?

At the very least, I hope it's exactly 10x24 hours.

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Okay, I misunderstood your above post then.  Sorry. 

Honestly, I highly doubt that you get up to an extra day.  See my above post about cell carrier normal practices.  If anything, you use up a full day of an add-on as soon as midnight comes around, even if you subscribe to it at 11:59pm.

That would also be consistent with the initital customer activation here at Public.  The day that a customer activates counts as a full day of service used up no matter when in the day you activate.

[RogerI]

I have not seen it, that's why I asked the question.

From the answers posted here, it appears it is 10 plus days. Can anyone confirm?

At the very least, I hope it's exactly 10x24 hours.

[srlawren]

@RogerI @computergeek541 where did you see that?  I'm pretty sure it's between 9.0001 and 10 days, depending on the time of day you activate.

[computergeek541]

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@RogerI wrote:

Thanks for all the information, and so fast. WOW! Like realtime.

I am pleasantly surprised it's midnight on the 10 days. So, really it's up to 10 days and 23 hours and 59 minutes! That will help me on my next trip, since I am going for 10 days, but leave in the morning, and return late evening. Now I can buy the option before leaving.

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That is a pleasant surprise.  Most subscription based services work in way that the customers usually gets sthort-changed by up to 24 hours.  This is because most of the time, any partial day is counted as a full day of service that gets charged for.   I do remmeber one cell phone service that I had in the past where they didn't actually start billing until the first full day of service started, but with everyone else, it has always been that any partial calendar of service results in a full day's charge, even if the activation occurs at 11:59pm.

[RogerI]

Thanks for all the information, and so fast. WOW! Like realtime.

I am pleasantly surprised it's midnight on the 10 days. So, really it's up to 10 days and 23 hours and 59 minutes! That will help me on my next trip, since I am going for 10 days, but leave in the morning, and return late evening. Now I can buy the option before leaving.

[CS_Agent · Accepted solution]

It should be your time zone (where you are located) @RogerI - if I look into your account, I will see the information in Est time zone 

Make sense? 🙂

Mary

[Samianauman]

I think it shouldn't be let's say if I'm in Los Angeles and then if I buy this add on then the plan should run until midnight

[CaNuCk07]

I think the time zone is based on the time zone of your home number.  Not 100% sure.  Curious to find out though.

@Shazia_K

[Samianauman]

Pretty sure end at midnight on 10th day after midnight 11th day starts
Time zone is a tricky question I think since its a u.s roaming its shouldn't be any issues where ever you heading plan suppose to run until midnight on your 10th day