US Data

[Ronvw612]

I am in the US and close to using up my 3GB of data from the add on and I will be here for a few more days.  How can I add more data or can you only use one add on?  I need data for driving purposes so this really sucks.

[HALIMACS]

@Amywaldner2006 only easy if the OP is looking to purchase a different add-on for US roaming. It becomes onerous when a user is looking to add the same recently used add-on again. The reason for this is public mobiles stupid 24 hour waiting period, which makes no sense, and should be abolished.

 Adding:  fortunately, they have increased the length of the add-ons from 10 to 15 days so that may make a difference for most travellers

[Amywaldner2006]

You’ll have to go online and buy add on data. Very easy to do.

[esjliv]

@Ronvw612  OR, buy a different type/bucket of Data Roaming addon, so it doesn't conflict with the same one you already have.

Remember, you can always download maps through wifi, then use the maps offline when you need them. Sometimes, you may need to toggle on data to find your location, but then just shut if off again.

[HALIMACS]

@Ronvw612 

this may not help you right now, but if you happen to be near a Wi-Fi zone, you can download maps from Google Maps to use off-line for navigating.

This way you do not need data to use them.

The only thing you’ll be missing is real time traffic updates. 

[softech]

@Ronvw612   if you are re-buying the exact same addon and the expiry of the first set of the data is not due yet, you will need PM support's help to re-buy

Please open a ticket with PM support and ask them to help re-buying the same addon

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

BTW, which city and state you are at now?  just want to see where you are that can use the data without problem  🙂