05-03-2023 02:12 PM - last edited on 05-03-2023 05:29 PM by computergeek541
Hello,
Am in the States, paid $30 for some data, talk and text and its not working! Help!
05-03-2023 02:26 PM
Where in the states? Alaska is dark to us. Coverage areas otherwise can be limited. Set your phone to automatic networks. Set it to LTE (etc) also. Not 5G. Data and text should work fine. Talk needs either volte enabled on your phone or the phone has ability to drop down to 2G or manually switch to 2G.
05-03-2023 02:23 PM
@Kitty6767 wrote:Hello,
Am in the States, paid $30 for some data, talk and text and its not working! Help!
Try manually connect to T Mobile if can't automatically connect to T Mobile. Turn on data and roam. For data make sure APN setting is correct. If your phone support VoLTE then set on it or LTE at settings. Try reboot phone.
05-03-2023 02:14 PM - edited 05-03-2023 02:15 PM
Have you manually connected to a US network?
Was the purchase confirmed?
Is data roaming enabled on your device?