Trying to transfer a number

[Dima91]

What do I do now? Got this text after replying YES to transfer the number 

Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your original phone number or the alternate number provided. You can also get in touch via our virtual assistant at

[Handy1]

@Dima91  Should just use old provider account number and ignore the IMEI , no worries thou I’ll send you the porting team number private message and give them the old providers account number and they can re trigger the port request for you 

[computergeek541]

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@Dima91 wrote:

What do I do now? Got this text after replying YES to transfer the number 

Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your original phone number or the alternate number provided. You can also get in touch via our virtual assistant at

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