Trying to submit a ticket

[gratitudeinlife]

The system isn't accepting my payment voucher and when I try to submit a ticket, I keep getting an Error Logging In issue. Please help!

[gratitudeinlife]

Thank you so much! That worked. Have a wonderful day!!  🙂

[RossN]

@gratitudeinlife Hello some vouchers take up to 24 hours to activate If you need help customer service

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check your community envelope for a reply

[MrSpock · Accepted solution]

@gratitudeinlife Hi did you try dialing *611 on your phone you can enter your voucher number there