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Trying to port out from Telus.

ehlersroadecho
Good Citizen / Bon Citoyen

How do I port my number from Telus to Public Mobile? i have active accounts with both providers please help thanks 

2 REPLIES 2


@ehlersroadecho wrote:

How do I port my number from Telus to Public Mobile? i have active accounts with both providers please help thanks 


You'll want to remember that by doing this, not only will your Telus Mobility service be cancelled, but also that the phone number that you currently have on Public Mobile will be lost/replaced.

Chalupa_Batman
Mayor / Maire

@ehlersroadecho wrote:

How do I port my number from Telus to Public Mobile? i have active accounts with both providers please help thanks 


Hey @ehlersroadecho 

It's actually super easy to do. Use this link to port your number. You MUST have the Telus SIM card in the phone to say YES to the porting request. You will have 90 minutes to say yes.

https://myaccount.publicmobile.ca/en/account/profile/transfer-phone-number

I won't be replying anymore this evening as the 3rd period of the Jets game is about to start. If you have any porting issues, you can create a ticket and a CS Agent will get back to you tomorrow.

Send a private message to a CS_Agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 .

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage  

IMPORTANT MESSAGE:

We are NOT Customer Service Agents. We do NOT work for Public Mobile. We are Customers just like you who try to help others while earning credits towards their cell phone bill. Please do not share any personal information with anyone here or in a private message.

 

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