04-03-2025 11:31 PM
How do I port my number from Telus to Public Mobile? i have active accounts with both providers please help thanks
04-03-2025 11:49 PM
@ehlersroadecho wrote:How do I port my number from Telus to Public Mobile? i have active accounts with both providers please help thanks
You'll want to remember that by doing this, not only will your Telus Mobility service be cancelled, but also that the phone number that you currently have on Public Mobile will be lost/replaced.
04-03-2025 11:47 PM - edited 04-03-2025 11:49 PM
@ehlersroadecho wrote:How do I port my number from Telus to Public Mobile? i have active accounts with both providers please help thanks
Hey @ehlersroadecho
It's actually super easy to do. Use this link to port your number. You MUST have the Telus SIM card in the phone to say YES to the porting request. You will have 90 minutes to say yes.
https://myaccount.publicmobile.ca/en/account/profile/transfer-phone-number
I won't be replying anymore this evening as the 3rd period of the Jets game is about to start. If you have any porting issues, you can create a ticket and a CS Agent will get back to you tomorrow.
Send a private message to a CS_Agent:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 .
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
IMPORTANT MESSAGE:
We are NOT Customer Service Agents. We do NOT work for Public Mobile. We are Customers just like you who try to help others while earning credits towards their cell phone bill. Please do not share any personal information with anyone here or in a private message.