Troubleshootinh

[Laincy777]

I don’t have signal in my public mobile. What will I do now? I need my mobile now

[softech]

@Laincy777 

check Telus Outage map and see if there is any reported outage in your area:
https://www.telus.com/en/bc/outages

Try reboot your phone, and Reset all networks.   If still no signal, go to the Connection manual, change network connection to Manual and try to connect to Public Mobile network.  And test the different network mode (3G or 4G(LTE) or 5G)

if you are using physical sim card, test your sim card in anther phone to confirm if it is just a device problem

[Handy1]

@Laincy777  Can you confirm weather your account is active or suspended ? Have you tried rebooting the phone ? What have you tried so far 

also check 

Outage map in your area:

https://istheservicedowncanada.com/