11-04-2022 01:50 AM
I activated a sim today, and was unable to add the 12MONTHS12GB promo code - has anyone else had trouble ?
11-04-2022 04:44 PM - edited 11-04-2022 09:53 PM
@CodyGrimsley 12months12gb is ONLY for new activation, not for existing customers
So, the best plan now is $40 for 15 GB. Although it looks like not as good as 5GB+12GB extra, but the 12GB extra is for 12 months anyway (of course, you cannot use it), this 15GB deal is "forever", so it is better in that sense
11-04-2022 04:43 PM
Im trying to change my plan today. Ive been trying to select the $40/month with 5GB and trying to apply the 12MONTHS12GB promo code. However it says it is not a valid promo code. Has anyone got a fix for this?
11-04-2022 06:36 AM
If you chose the $40/5gb plan contact cu0stomer support to add the promocode to your account. You may also want to schedule a plan change on next renewal to the $40/15gb plan. Once your plan changes you will lose the promotional 12gb of data but the $40/15gb plan has no expiry vs the promocode 12MONTHS12GB which expires after 12 months.
11-04-2022 01:55 AM
Did you sign up for a plan >=$40? You also can't actually apply it to the 15gb plan.
11-04-2022 01:52 AM
There were many account issues today.
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