09-19-2024 03:51 AM
after new subscription to Public mobile, and requested porting a number from Fizz, got a text message from PM saying account number was incorrect. How can I have the public mobile porting team re-trigger the port request to get it fixed?
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Friday
Same happened to me nlw
09-19-2024 07:04 AM
There is a number to call to talk to live support, You can provide them the correct Fizz account number and they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed
09-19-2024 04:16 AM
You will need to contact an agent by clicking on the Chat bubble and type in Submit a Ticket to have Fizz resend the porting text.