Trouble porting

[MattESalo]

I'm having trouble porting a public number to Bell

 It is public # xxxxxxxxxxxxxxxxxxx

[dust2dust]

I'm not sure why you're asking Telus anything. As mentioned, this service has to be active and this sim in a phone. Then you get Bell to re-do the request. Also, as mentioned, Bell are the ones to help you.

[MattESalo]

I will ask Telus.

[MattESalo]

Maybe just wait A Telus bought Public . although it could be a long wait...just kidding!

[MattESalo]

Sorry, I assumed you worked with Public.  Thanks for helping out.  I will wait until Public responds to this before I talk with Bell.   I don't have the iPhone and am keeping it simple.  I hear Telus has unlimited data for $80. H

[MattESalo]

Sorry, I assumed you  work hdre

[dust2dust]

Ready for what? I don't work here. I'm just trying to help.

Send another text from another phone or voip or email->text to make sure this service should work. Adding - reply to it to make sure outgoing works. "Sometimes" is always a troubling word. Are you using an iphone? Adding - turn on send as sms. Turn off imessage. Turn off cell data. Turn off wifi. You just want a normal standard sms text to come in and to reply to as a normal standard sms text.

[MattESalo]

I will require Bell to reauthenticate.  I can't receive texts sometimes, calling is no problem so I'll ask Bell. Ready?

[dust2dust · Accepted solution]

Since you're past the 90 minutes now, ask Bell to re-trigger the port and leave this sim in to reply. This service is active right? With that sim in, you can talk and text and browse right?

[MattESalo]

I had the PM simcàrd in my phone 

[computergeek541]

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@MattESalo wrote:

Public has to do something which is to send me a text that I respond to by saying Yes and they do there thing.  This step is according to Bell.

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Did you remember to keep the Public Mobile SIM card in your phone when the request was made?  If only your Bell SIM card is in a phone, that text message from Public Mobile won't be received.

[MattESalo]

Public has to do something which is to send me a text that I respond to by saying Yes and they do there thing.  This step is according to Bell.

[MattESalo]

Bell said they can't do anymore until Public responds to a request by sending a text to me but no text.  They will need to do it manually if they don't respond in 90 min

[computergeek541]

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@MattESalo wrote:

I'm having trouble porting a public number to Bell

 It is public # xxxxxxxxxxxxxxxxxxx

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For assistance with porting to Bell, all supoort is provided by Bell.