@TippyX
this has happened in the past. Suggestions then were to activate your new Public Mobile account but take a new number to start. When everything is up and running as expected, you can initiate transfer of your old cell number to new Public Mobile account. Use this link to message Customer Support if you run into trouble...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
ed...just don't cancel your old account yet. It's deactivate automatically when transfer is successful.
