07-10-2023 09:41 PM
Transferred a number from old provider to public, received the sms from previous provider, confirmed that service no longer works, been over 5 hours and public mobile service has not activated sim, restarted phone. Am i still needing to wait longer?
07-11-2023 03:50 PM
Cs_agent have resolved the issue. Thanks all for sharing thoughts
07-11-2023 09:24 AM
Then it sounds like a provisional issue with your SIM. Just private message a CS_Agent so they can fix it on their end.
07-11-2023 05:16 AM
Yes
07-11-2023 02:59 AM
Did you confirm with YES to your previous carrier within the 90 minute window?
07-10-2023 09:48 PM
Thanks, link worked, will update progress.....
07-10-2023 09:45 PM
@Crowe you used wrong link
please use this particular link to message support:
07-10-2023 09:44 PM
Cant make calls, text, and sim status all blank when checking about..... attempts to create tickets goes error 100 page every time
07-10-2023 09:44 PM
@Crowe Please message support to re provision the sim for you
message support directly
while your already here and logged in the community you can send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-10-2023 09:43 PM
so, you cannot even make outgoing calls?
try to reseat the sim card once and see if it works
if not, likely it is a sim provisioning issue, easy fix for PM, you just need to engage them via ticket, message them here: