Transferring PC mobile to Public mobile. Need to create a new port request and send to me

[Gupta1]

Need to create a new port request and send a message to me

[Gupta1]

Yesterday morning you people promised that the issue will be solved within half hour to maximum 5 hours

[Gupta1]

Hello Till now i did not get any response and I am struggling from Sunday evening almost 36 hours. Please solve this issue as you have already issued two tickets 436645-338 and 436645-519 till today. Please let me know what is the issue

[Gupta1]

Please advice what should I do from my side

[Chalupa_Batman]

With PC mobile you need to create a ticket.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.