02-13-2026 12:17 AM - last edited on 02-13-2026 11:00 AM by computergeek541
I didn’t request to change my number
after transferring from fizz to public mobile last week
my phone number was still the same one
until today
02-13-2026 11:42 AM
Hi, I did reach out to them and submitted the ticket
so far there is no reply
and I am stuck
02-13-2026 01:50 AM
So just to confirm — your number got changed to a different one even though you didn’t request it? If that’s the case, you’ll need to contact Customer Support and let them know what happened.
To contact them, use this link:https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437Then check your inbox for their reply (usually within 2–3 hours after they open at 9 AM):https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
