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Mobile internet doesn't work

Mila1919
Great Neighbour / Super Voisin

Since my second month started with Public mobile,  my mobile internet stop working. I guess,  it didn't reset for a new cycle. Please,  help me to resolve this problem. 

3 REPLIES 3

BKNS27
Mayor / Maire

@Mila1919 

Login to your account on the PM app or website and check on the amount of data you have left.

hairbag1
Mayor / Maire

@Mila1919 

log in to your account > Usage Breakdown to see current plan status.

DarkKnight_1000
Great Citizen / Super Citoyen

@Mila1919 
try switching from 5G to LTE if that doesn't work than consider opening a ticket with public mobile
https://www.publicmobile.ca/en/get-help/articles/submit-a-ticket

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