A few things can cause slow 5G speeds like that.You could try switching your network mode to LTE and run another speed test. Sometimes LTE can actually be faster than 5G depending on signal conditions.Also, some bands used for 5G may not be fully com...
You can check this website for any outages.https://www.telus.com/en/on/outagesIf there are no outages try doing a network reset if that doesn't workYou can contact Public Mobile Customer Support using this linkhttps://productioncommunity.publicmobile...
Hey @Mikebuys Since you’ve never been able to access your account, you’ll need help from a support agent to update the email on file. Contact customer support with this linkhttps://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user...
Hi @StGenis ,You should be able to see your full subscription details in the Public Mobile app. Open the app and go to Manage Subscription — that’s where your current plan and any active promos should be listed
Hey @matt4949,I can receive 2FA codes just fine from Amazon, Tim Hortons, and Rogers. You mentioned that you can receive all your other SMS messages — do you also receive other 2FA codes without any issues?Since regular texts work, the problem might ...
