Transferred From Freedom and did not get the right plan

[lorjek]

@MarieHelene_L

@CS_Agent

Hi, I just ordered the plan to transfer from freedom mobile and did not get the plan that was stated. I selected the correct options to my knowledge when i avtivated. 90 days, Unltd Talk (province), International Text, 6gb. But I ended up with significantly less of a plan. It charged me the $120 as well. it also ported my number from freedom.

[Samianauman]

It's a public forum we prefer not to release personal details can you click edit and remove personal details.
And here s how to contact mod
Contact any moderator by private message to help you with the process.
In your private message the following info
* PM account email address
* PM phone number
* PM SIM card number
* Detailed explanation

Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moder...

What you do click on link the webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your problem
Thanks"