@8751
Sorry to hear about your troubles. Looks like that you are having porting issues. Have you tried rebooting your phone or taking out the Public MObile SIM card and replacing it back? Or even trying the Public Mobile SIM card in another different mobile phone? Was your original phone line a VOIP or landline? Is so, it can take up to one week to port over.
The wait time for moderators have been more busier than normal. Not unusual to wait 3-4 days, but waiting one week is longer than usual and frustrating for you. Did you send multiple messages? Try not to. Each new request to moderator via PM will put your request back to the end of the queue. This was a recent message from the moderator team...
We sincerely apologize for the long wait for a response to your messages, however, kindly note that when you send multiple messages, you're only delaying the response as you lose your priority in the queue. In fact, for every new message you send, you go back at the bottom of the queue; so if you send 3 messages for instance, you will be back at the bottom of the queue for the 2 other times you've sent a message. Considering the high volume of messages we're currently experiencing, this delays the responses even more.
