Transfer phone number from koodo to public mobile

[Carn]

Do I have to use a new number first or can the phone number be transferred as is

[Chalupa_Batman]

Hello @Carn 

You can do it both ways actually. Some people find it easier to just sign up and get a temporary number, then once service is up and running, in other words, make calls, receive calls, texting works and data works, you can go into your profile and port over your Koodo number. That seems to be the most easiest way.

[will13am]

@Carn , for Koodo prepaid, the number transfer has to be done by support and so you will need to get a temporary number first.  I alway encourage new customers to get a temporary number first and then do the transfer as a separate step.  Activation failures do happen and if a number transfer is thrown into the mix, it is possible to lose the old service and not have a functioning new service.