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Transfer number problem -- need to "Contact Us"

kathmoe
Great Neighbour / Super Voisin

I just activated my Public Mobile SIM yesterday and tried to transfer my cell number to the new SIM. I got a text from Public Mobile saying that I need to go to the website and click on "Contact Us" to complete the activation. But there is no "Contact Us" on the website. How do I get in touch to complete the transfer?

3 REPLIES 3

davincial
Good Citizen / Bon Citoyen

You need to send a private message to the moderator 

DL888
Model Citizen / Citoyen Modèle

Chat with SIMon...it can open a ticket for you.

will13am
Oracle
Oracle

@kathmoe, the moderator team can be reached via private message using smartforms which is initiated by clicking on the ? on the lower right corner of the webpage or try using this link. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement link for additional details on smartforms and the ticketing system for moderator team interactions. Refer to the following knowledge base article for additional information on the moderator team.

 

 

 

 

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