11-27-2023 12:16 PM
So....I am currently on TenTenTel.com plan with 3 lines (big mistake). Anyways...I want to port out over to PM. TenTen are purposely dragging their heels giving my required information to port out. My question is...... can I get a PM subscription with a new number.....and when I get my details to port out of TenTenTel....transfer my PM subscription over to my main number?
Thanks!
12-18-2023 03:08 AM
So I am still waiting for my account number from my previous provider. Yesterday he just asked me for the sim card numbers. Why would he need my new sim card numbers? Sounds fishy to me. I just need the account number from him so that I can issue the port transfer through Public correct? Thanks
12-11-2023 04:12 PM
So does that mean that I will have to purchase another esim to initiate the transfer? thx
11-27-2023 12:44 PM
so what is the best way to do this for my 1 line that is not esim compatible?
11-27-2023 12:39 PM
Hello @plummer66
Yes, you can generally get a new Public Mobile (PM) subscription with a new number and later port your main number over once you have the required information from TenTenTel. When you sign up with Public Mobile, you'll be assigned a temporary number. Once you receive the necessary details from TenTenTel, you can initiate the porting process through Public Mobile. It's important to follow Public Mobile's porting instructions and provide accurate information to ensure a smooth transition. Keep in mind that there might be a temporary period during the porting process when both numbers are active, but once the port is complete, your main number will be associated with your Public Mobile subscription. Always double-check with Public Mobile's customer support for specific details and assistance throughout the porting process.
11-27-2023 12:17 PM
HI @plummer66
yes, you can get a new number first and submit request to port later. It can be easily done, just login My Account and Profile page