Transfer number from my landline

[Bowingin]

Hi there, I called Primus and they say they have no record of a request to port my number. It is not possible to submit a ticket. The system is not working. Can someone help me?

[will13am]

@Bowingin , if the ticketing system is not working for you, you can write a private message to @CS_Agent .

[Bowingin]

The ticketing system isn't working.  I tried that pathway several times. I did find another reply where someone said to write to CS-Agent, so I did that

[slusagm]

@Bowingin 

landline and voIP line takes longer , could take as many as 7 days

but you can check with support and ask them the progress.  Open ticket with Chatbot on the lower right.  type the question  Submit ticket and then choose Contact Us and  you will get to the page to open ticket

[Bowingin]

On Sunday.

[will13am]

@Bowingin , landline number transfers take several days to complete.  When did you submit the number transfer?