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Transfer messed up

georgeakcj
Great Neighbour / Super Voisin

I cant finish my transfer from telus

2 REPLIES 2

CSA_PM
Customer Support Agent

Hello @ georgeakcj,

Please check your inbox. An agent replied to you in a private message and is waiting for your response in order to assist you.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

softech
Oracle
Oracle

@georgeakcj 

There is a number to call to talk to live support,  they can confirm the porting status for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

But if you are unable to reach a live support with the phone number I sent you, please message the the support team using this link instead:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**After opening the ticket, please monitor your community inbox (envelope icon on the top right), the customer support agent will get back to you in sending a message there.

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