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Transfer eSIM to New Phone

aamyszak
Great Neighbour / Super Voisin

I got a new iPhone today and I wasn't able to transfer the eSIM over. As I understand, I need to create a new eSIM for the new phone, however the app seems to be broken and I can't access anything to start the process. Any pointers?

3 REPLIES 3

aamyszak
Great Neighbour / Super Voisin

Thanks for confirming. Unfortunately the app is stuck in a loop of "Checking your session..."

softech
Oracle
Oracle

@aamyszak 

For eSIM with new phone, you have to re-buy a new one for $5.  
Yes,  while eSIM is "cool", there are disadvantages as well.  For eSIM, if you have a new phone, or if you ever wipe your phone, you will have to re-buy a new eSIM again.   There is no such problem with Physical sim card.

To rebuy new eSIM, First, download the app on your new phone, click ⊕  or  ⧁  at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now.  You can buy and install eSIM from

hTideGnow
Mayor / Maire

hi @aamyszak esim cannot be transferred.  You have to pay $5 for a new one. 

Download the app on your new iPhone and buy using the app