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Transfer Issue

nam1040
Great Neighbour / Super Voisin

Hello,
I want to transfer my number from Fizz to PM. Received a text from PM saying unable to transfer due to incorrect account number. Fizz account number is short so I added 0s in front of my account number at Fizz. I requested a transfer while activating my SIM. Help.

3 REPLIES 3

nam1040
Great Neighbour / Super Voisin

Thank you! You guys are awesome. The problem is now resolved.

Handy1
Mayor / Maire

@nam1040  You need support to help 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca

hTideGnow
Mayor / Maire

hi @nam1040 

PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway),  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

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