Top Up was payed early and despite cancelling subscription I got charged

[SeanWishko]

Hey, I'm moving to college so I cancelled my top-up + subscription, but it got charged in the middle of the night.
Despite that I cancelled my subscription yet I still got charged this morning for August-September.
I want my money back and to have no service.

[BKNS27]

@SeanWishko 

Please note that PM is on a 30 days cycle and not a monthly cycle.

You probably missed unsubscribing by a day. Normally there are no refund for prepaid service but you can try and ask for a refund by clicking on the Chat bubble and type in Submit a Ticket or Contact Agent for them to access you.

[Rastin]

I Believe that if you remove your cc from your account it will close as pm required a cc on the account. So if you are OK with your account being close and losing your number they can remove you cc.

[Wayworn]

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@will13am wrote:

@SeanWishko , please use the chat symbol on the lower right corner of the web page to initiate a support ticket.  Please be sure to ask support to remove the credit card from your account to prevent recurrence.  

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Thanks ...... didn't realize that credit card info can be removed from PM accounts.

[will13am]

@SeanWishko , please use the chat symbol on the lower right corner of the web page to initiate a support ticket.  Please be sure to ask support to remove the credit card from your account to prevent recurrence.