Ticket

[Dee37]

I need to communicate with someone 

[BKNS27]

@Dee37 

The only communication with an CS_Agent by messaging. If this is about your son’s eSIM issue. Didn’t you read all the replies on all your previous posts?

[hairbag1]

@Dee37 

used this link to start the process...

https://expert-messaging.publicmobile.ca/guest/chat

[Dunkman]

@Dee37 

Please open a ticket with PM using Expert Messaging. Click the Orange Chatbot icon on the lower right to start, or use this link https://expert-messaging.publicmobile.ca/guest/chat/ 

(Use your Community account to login. For 2FA, you might need to use email to receive if you cannot receive the text on the phone.) 

 If you have specific questions, community members can help also., but we are not PM employees

[Dee37]

how do I talk to an agent?